No need to create an account, just leave a valid contact information and address of the recipient after ordering

If you want to change your order information after you have paid for your order, you can notify us by email at [email protected]. After we receive your email, we will process the information and solve your request in time, and we will confirm the changed order information with you by email after we finish modifying the order information.

You can cancel your order for free within 24 hours after you place the order. If the order has been shipped for more than 24 hours, you need to pay 10% of the total order price to cancel the order for customized products. If the product has been shipped, you need to pay 30% of the total order price to cancel the order.

After the order is created, we will send you specific order information by email, including your tracking number, you can check your order information by tracking number.

Don’t worry, you can contact us and we’ll help you out by making sure you have your order ID (which can be found in the confirmation email)

You can leave a message to Alamode in the website contact us or email your question directly to Alamode at [email protected], after receiving your question, our staff will reply to you as soon as possible.

The price shown on the Alamode website is only for the frames, there are different prices for the lenses when you choose them. The final price you will have to pay is for the frame, the lenses and the postage.

Alamode offers light weight, heat resistant, impact resistant and unbreakable resin lenses, including MR8 (1.60), MR7 (1.67), MR174 (1.74)

Yes, you can order custom prescription sunglasses from Alamode, simply fill in your prescription when selecting your lenses.

The lens index number (1.61, 1.67 or 1.74) refers to the degree of refraction provided by the lens. This means how much light entering the lens is refracted (bent) as it passes through the lens. The lens index is also related to the thickness of the lens. The higher the index, the thinner the lens.

Polarized lenses are sunglass lenses that greatly reduce the glare of horizontally polarized light, which means light reflected from horizontal surfaces such as white sidewalks, white sandy beaches, snow or sunlight reflected on water.

Mirrored lenses are made with a highly reflective coating that reduces glare by reflecting light.

If you are still unsure about your glasses prescription, you can visit your eye doctor, a vision exam is necessary and with the help of an ophthalmologist or optometrist you will get your glasses prescription.

OD: Latin for Oculus Dexter, meaning right eye.

OS: Latin for Oculus Sinister, meaning left eye.

PD (pupillary distance): PD is the measurement of the distance between pupils.

SPH: The first part on the Rx. It corrects nearsightedness or farsightedness.

CYL: Cylindrical. Used in combination with the axes, CYL corrects astigmatism.

Most people have astigmatism. If you have astigmatism on your Rx, we can make glasses that correct astigmatism.

You can click to see our tutorial on measuring PD

You can buy our frames separately, just choose frame only

Yes, but only if it does not affect secondary sales

You can read our face shape determination guide to determine which frame type is right for you

Upload your photo on the detail page of the product you like and you will see a picture of how you look wearing these glasses. Of course, you can manipulate the glasses to zoom in or out, or adjust the angle to make them fit your face better in the photo. This will make it easier for you to choose the right glasses for you!

Yes. We do not use or publish any of the images you upload to our virtual try on.

We do not accept HAS and FSA

After the order is created, we will send you the order information including your tracking number by email, you can check your order information by tracking number itself.

Use a mild liquid detergent and rinse thoroughly with warm water (not hot water) or wipe the lenses clean with a clean, soft eyeglass cleaning cloth. Do not use any paper products to clean the lenses as they may scratch and damage them.

Your new glasses may feel a little unbalanced, so gradually increase your wearing time until you are completely comfortable. Avoid switching back and forth between glasses as it will take longer to get used to them.

We’re all guilty of quickly wiping our glasses off our shirts or using paper towels to clean our lenses. While these habits may seem harmless, they can eventually damage your frames.

Yes, you will need to pay for your own return postage, Alamode is not responsible for any return postage.

All products purchased from Alamodelens are covered by a 6-month warranty (6 months after receipt of the product). The warranty only covers problems with defects due to any material and finish, but does not cover damage caused by accident, negligence or improper care.

For dislikes, size issues, uncomfortable prescriptions, please contact Alamodelens within 30 days of receiving the product. otherwise, issues beyond 30 days will not be accepted.

If you need to return an item, please notify us via email within 30 days of receiving the item for the return address and precautions. Please note that any returns that are not notified to us will not be accepted. By the way, we are not responsible for any return postage costs.

In most cases, damage may occur during shipping by the carrier, but we will take full responsibility for such cases. If you experience problems with DOA, please contact us at your earliest convenience and provide us with your order number and a photo of the damaged package/item. We will arrange for a replacement immediately or issue you a refund. Note: Please do not attempt to repair your glasses yourself as any alterations (glue, etc.) will void the warranty.

If you cannot accept your glasses because of the size, please contact us within 30 days of receipt and we will be happy to provide you with a special discount code to try another style.